Frequently Asked Questions
About this site
Do you sell these handhelds?
No. R36S Max is an independent guide. We research and compare retro handhelds and link to them on Amazon, where you buy directly from Amazon or a third-party seller. As an Amazon Associate we earn from qualifying purchases, at no extra cost to you.
Do you test every device?
No. Most pages compare published specifications, seller listings, firmware documentation and owner reports. Where sources disagree, we say so rather than picking the most flattering number.
Devices
Does the standard R36S have Wi-Fi?
The standard R36S is an offline handheld. Some related models add wireless features, but don’t buy a standard R36S for Wi-Fi unless the exact listing clearly states it.
Can the R36S connect to a TV?
It depends on the model. Don’t assume every R36-family handheld has HDMI or AV output — check the specific listing if TV play matters to you.
Are games included?
Many listings advertise preloaded games. We don’t host or link to game files; use only games and BIOS files you legally own. Storage contents and firmware vary by seller and batch.
How do I know I received a genuine unit?
Use the five checks in our clone guide — ideally within the return window.
Buying and support
How do shipping and returns work?
Amazon and the seller handle delivery and returns. The delivery estimate and return window are shown on the Amazon listing and in Your Orders. Eligible third-party orders are covered by the Amazon A-to-z Guarantee.
I have a problem with my order. Who do I contact?
Contact the seller through Your Orders on Amazon — we can’t see or change Amazon orders. If the device won’t boot or behaves oddly, our setup guide covers the common fixes.
Something in a guide is wrong. How do I report it?
Email [email protected] with the page URL, the device and firmware version, and your source. Corrections help everyone.
Find the handheld that fits your setup.
Compare model notes, display preferences and realistic compatibility guidance before ordering.